Last updated: June 15, 2025
At Seriva™, your privacy matters. We’re committed to protecting your personal information and being transparent about how we use it.
We collect information you provide directly to us, such as:
Your name, email, and shipping address
Order details
Messages via our contact form or email
Optional survey or review responses
We also automatically collect limited technical data (like IP address, browser type, and device) to help us improve the user experience and prevent fraud.
We use your information to:
Process and fulfill orders
Respond to questions or support requests
Send emails related to your order or skin care journey
Improve our product and website
Serve you relevant ads (e.g. via Meta, TikTok, or Google)
We only share your data with trusted third parties to operate our business, such as:
Shopify (eCommerce platform)
Supliful (fulfillment partner)
Payment providers (e.g. Stripe, PayPal)
Advertising platforms (e.g. Meta, Google)
We never sell your data. Period.
If you're located in the EU, UK, or California, you have rights regarding your data:
Access the information we store
Request deletion or correction
Opt-out of certain uses (e.g. email marketing or retargeting)
You can email us at hello@serivaskin.com to make a request.
We use cookies to keep our website functioning properly and to personalize your experience. You may opt-out of non-essential cookies via your browser settings or our [Cookie Policy].
Your data is stored securely on Shopify servers and our marketing/fulfillment tools. We retain information only as long as necessary to fulfill legal or business obligations.
We may occasionally update this policy. If we make significant changes, we’ll notify you by posting a new version here with a revised date.
If you have any questions, contact us at:
hello@serivaskin.com